Comment ça fonctionne
Plate-forme ITSM systémique
La plateforme Systeral contient les outils et les fonctionnalités dont vous avez besoin pour gérer votre flux de travail de manière claire et efficace. Gérez la logistique, créez des contrats avec des exigences SLA, ajoutez des flux de processus et communiquez directement sur la plateforme avec le fournisseur dans la langue dont vous avez besoin. Un flux d'audit et une fonctionnalité de rapport robustes signifient que vous n'avez besoin que d'une seule plate-forme pour effectuer toutes les actions dont vous avez besoin.
Central Dashboard
Our Dashboard is packed full of tools and features, from service management tools to logistics, finance and sales tools. You can even build your own private networks.
Agreements
Create MSP Rate Cards for clients and aggregate rates from providers to create bespoke pricing books and contracted rates with terms agreements.
Sales Tools
Manage procurement requests with ease, centralised bidding process, no need to manage multiple email threads, one of our most valuable tools in the platform outside of service management.
Networks
You can create powerful private service networks to support and deliver business.
Work directly with your network and integrate directly
with clients.
Marketplace
Procure services from Verified Providers from around the world, a growing database of companies providing services directly.
Finance Tools
Inbuilt billing management tools linked to contracts, service requests and logistics and inventory. Manage cost and charge throughout the whole transaction, approve or query costs and charge directly and quickly.
Operations
Manage day to day business flow with dedicated operations management tools. Manage internal and external requests seamlessly. Full Service management tools for SLA.
Asset Management
A full host of asset management, FSL Mapping and stock inventory tools to support multiple types of service contracts..
Procurement Engine
A powerful that allows you to build and send procurement and tender requests as well as enquires to your own private network or the inbuilt marketplace, with smart matching tools inbuilt to find matching providers.
People and Places
Design your own Departments with dedicated or bespoke system functionality, from Admin and Helpdesk functionality to Finance departments and field define departments to your needs.
Conversations
Direct in chat tools on all service requests, direct connection rooms and linked to Telegram app for access for all situations.
Reporting Tools
Reporting tools for Service management reporting, stock management reporting, billing and finance and ales metrics on opportunities and procurement requests made on Systeral.